@macleodm54 Very poor customer service. Co-op said customers should return the item to … I’ve got a job, guys! As she is unable to go out, she could not collect the order so phoned the supermarket and explained her situation. We are living in very difficult times and this company are with-holding the hard earned money of ordinary people. The Asda app is still not working, nor is the website even with cache cleared. @Rebecca95215859 #poorservice #savetheplanet, @CHColdwell Anyone else experienced bad fuel there? @MsGiveZeroFox @GrumpyScotsman4 @SPascoalLima @MerPolWirral @MerseysidePCC @MsOHara71 @TeamHugeMedia @asda @stophateuk @mrisyed well, the law hasnt changed in the last 24 hours. I haven't been able to access asda groceries website for a week now. Scott Banks. @Sallybanni I won’t be shopping in Asda again! I guess there are now some supply problems showing post #brexit. @proseccoprin1 @FirstinGlasgow This service from from 10:00 until 16:00 from castlemilk - every hour Monday to Saturday and the same from Asda. Anyone else experienced bad fuel there? Asda Halifax service is very very poor and not something I want to experience again unless... @gropplog Please also focus on crime. Latest. Iceland are excellent and apologise and refund re any issues. @vietaff @leicslive Asda Oadby customers have been wearing masks every time I’ve been in for 12 months now. I was stopped by security yesterday saying that I could not do this even though the 2 shops were seperatly bagged and I was seperate scanners. now i'm phoning my bank to claim as fraud. "I said 'well I could have lunch and dinner but it means I can't have anything tomorrow and would not go a day without eating'. Please issue a correction and refrain from using the slogan in future. Been trying to update an order (due to be delivered tomorrow) for a few hours now, on both laptop and mobile, with no luck. @SPascoalLima @MsGiveZeroFox @MerPolWirral @MerseysidePCC @MsOHara71 @TeamHugeMedia @asda @stophateuk @mrisyed And you clearly have problems with basic law ! We are sorry but due to a issues with the bus the 09.12 from Tower Ramparts will not be operating. Our Education Directory has everything you could possibly need! @FurnessGirl @Tesco Asda seems to suggest they have it. Just keeps refreshing on the homepage ? Customer services can't help and I'm not getting a response from your twitter customer service either. We now stand at 71 hours!! @asda please sort the issue with your app, haven't been able to checkout all afternoon. Here we pay tribute to those who have died from the virus in Kent. 09:50 until 15:50 I would recommend it going there and back on the bus you get one earlier so you can get one back hope this info helps sorry but no Sunday service, @sez1842 So not a national issue, What do you have to do to get sense from the insurance company for Asda? 20 minutes waiting in bay. Why Bobby thinks there’s anything wrong with working in Asda is beyond me, but you can’t account for snobbishness. Skip to 3 hours later and I'm running out to Tesco at 9pm to get food for the morning. @IKEAUK @TheRangeUK @BandQ @marksandspencer @Tesco @asda @sainsburys @Morrisons @Aldi. But again thanks all, and we'll continue 2moro ? I would say 9/10 times it doesn't work, god help those who can't leave the house to shop using your service, @MacHabbie @AsdaServiceTeam anyone else have problems with Asda damaging your property and trying to get out of paying for it by asking for the same information over and over again??? Especially when shielding. Walton Asda? @AsdaServiceTeam hi ASDA. RollBacks Entertainment. Will not be use Asda again I was given wrong information told I had to wait 5 days for a refund ” posted 1 month ago - Nicola Finnigan “ Just weird! But again thanks all, and we'll continue 2moro ? @asda Hi, is there a customer service for issues with vaccum not working at car wash site? @asda Your website and app are down. After chasing the company half a dozen times, Suze finally received her refund on June 16 – almost three times longer than it should have taken – but has not been offered any other compensation for the additional costs the delay incurred. Still no contact from @asda or @AsdaServiceTeam I was told reply via email would be 24-48 hours after a 50 min phone call resolved nothing - this was on Thursday!! It completely defeats the object of click and collect. @e_cursed Disappointing customer service @asda @AsdaServiceTeam Tried to return faulty headphones; wire exposed giving daughter electric shock (with packaging & receipt) but computer says no. @mattfgp2 10:01, 30 JAN 2021; What's On. @JusticeforLadyZ @PeteEdw07517788 @DrRosena Your arrogance knows no bounds. No call. Guys it’s been over 24hrs and only @Harrods & @LauraAshleyUK have responded, Jim from Luton complains about beans and you are straight on it, so do you have an issue with #ActuallyAutistic ppl? I did not receive my shopping last week, no reason why! I'm having issues confirming amends to my mum's order on the browser. Why Bobby thinks there’s anything wrong with working in Asda is beyond me, but you can’t account for snobbishness. @stuart_oakes @TeamBaDJane @sally_longtall Your sources of information are accurate and mine are not. @firstdirect tell me it’s not them, app updated. It’s happening all the time recently, whereas previously there were no issues. @asda Is there anyone that can help me with an on going issue. Fight Hunger. @Claireby1 Customer service is shocking as well. Absolutely appalling phone customer services from @asda @AsdaServiceTeam following a clear system error click and collect order. Page last updated by Still no refund either. In details, their Refund page says my order does not have any item, but if I click on my order link I see the list of the items I ordered. The company was unable to confirm whether there was a technical error or if the click and collect option had been selected by accident. No delivery, no sms, no call, nothing. I visited @Asda Tunstall, @tesco Hanley, @sainsburys Hanley & @bmstores Hanley. Or if we detect suspicious activity and are unable to confirm the identity of the person making the transfer. Asda reserves the right to amend the terms and conditions that apply or discontinue the card scheme at any time. @AsdaServiceTeam struggling to log in to Asda Groceries to update my order. @M_Geraghty1970 groceries. @AsdaServiceTeam Hi. @SheilaArter No call, contact, explanation. If you are so knowledgeable, why are you still working 16 hours a week in Asda for minimum wage ? No problem accessing other asda sites. Order due 11am-1pm. How do you rate Asda over the past 3 months? There’s a problem with your website @asda I can’t amend my order??? We may decline transfers if they do not meet Asda Money or Ria policies in line with UK, European or global regulatory compliance. @WhitewickV @asda I got banned from using Asda online delivery because they kept messing up the orders or being late and cancelling without a reason then because I complained each time in the end they closed my online account so I moved to @Ocado and no problems since they been perfect, Whats going on with customer service? We must wear a mask properly, not claim exemption unreasonably & stop shopping in families & Groups.